Privacy Policy
Effective date: June 10, 2026
This Privacy Policy explains how Otter Grill Cleaning ("we", "us", or "our") collects, uses, and protects your information when you visit or use our services. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly to us, such as your name, phone number, email address, and any details you include when you submit a quote or contact request. We also automatically collect certain technical information, including your IP address, browser type, device type, operating system, referring website, and marketing attribution data (such as UTM parameters and ad click identifiers).
How We Use Your Information
We use your information to respond to your inquiries, provide and schedule services, send transactional messages such as appointment confirmations and service updates, and, where you have opted in, send marketing messages about promotions and offers. We also use technical and attribution data to understand how our marketing performs and to improve our website.
SMS and Messaging Consent
Message and data rates may apply. Message frequency varies. You can opt out of messages at any time by replying STOP. Reply HELP for assistance. Transactional and marketing consent are collected separately, and consent to receive messages is not a condition of purchase.
Sharing of Information
We do not sell your personal information. We may share information with service providers who help us operate our business, such as scheduling, communications, and analytics providers, and when required by law.
Cookies
We use cookies and similar technologies as described in our Cookie Policy.
Your Choices and Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may also opt out of marketing communications at any time.
Contact Us
If you have questions about this Privacy Policy, contact Otter Grill Cleaning at ottergrillcleaning@gmail.com or (555) 987-6543. Service area: Greater Phoenix and the East Valley, Arizona.